In my recent post, I explained to you how to solve the problem with a Windows 7 update that suddenly stopped to work. Today I will expand this theme to another situation related to the newly installed computer.
I will refer here to the Windows 7 problem, as this one is very common. Our users have different operating systems. The Windows 7 platform is still widely used. It will be officially supported until 2020.
After more than 5 years since the Service Pack 1 release, we need to apply more than 200 updates to the newly installed computer. Moreover, this is not the biggest problem.
We found that the Windows update can hang on many newly installed computers. It is interesting that the 32-bit version of Windows 7 will be more likely to face the problem. This is often when you need to upgrade from the Internet, i.e. the Microsoft Update site. However, we have the solution to override this situation.
We should install the patch
Our solution is very simple. We will download the update that will update the Windows Update service to the last version. Then it will work fine and we can push the full update process.
I mentioned that the 32-bit version was more likely to have this problem than the 64-bit version. However, my research shows that even the 64-bit version can have this problem. In the test, our demo machine with the 64-bit Windows 7 operating system immediately pulled the update to the Windows update service. However, the Windows update process still hang after that update.
We need the Windows Update Client for Windows 7 and Windows Server 2008 R2: March 2016 from the Microsoft download center. However, if you try to open this link from a newly installed computer with Windows 7 with Service Pack 1, you will receive the error page:
Well, yes, I know that the Internet Explorer 8 is not the last one, but how I do anything if you (Microsoft) are blocking me from the support pages. I understand that the Web evolving over the time. However, this is an unpleasant surprise.
Nevertheless, do not worry. We can use some magic and the mighty tricks. We will not pull a rabbit from the hat. Instead, we will download our patch directly.
However, you can open this link on any other computer and then find the correct update for your computer. For your convenience, I will include the direct links here:
My general advice is that you should not connect to the Internet with the freshly installed Windows computer. Without proper anti-virus protection, you will be very vulnerable on many threats. On the other hand, your computer needs all those patches to protect it from malicious users out there. Therefore, it is very wise to download the updates on a clean computer and then to transfer them using the flash drive.
When you downloaded the proper update for your computer, run it from the disk.
Wait for a short while and let the update finishing installing. Reboot the computer when the installation completes. That’s it. We installed the lastest version of the Windows Update client.
Launch the update process
After the reboot, we can launch the update process. We can do that manually or we can wait for the scheduled start.
During this period, you can see that the CPU load will change. There will be periods of the high activity or the low activity. However, we will never see that the CPU and at least one of the cores is overloaded. This is fixed with the update we just installed.
When we start this process, it will take between 5 and 10 minutes to complete. Be patient. I found in my experience that this time is slightly longer if you choose the update to be automatic download.
There is a small difference in the spent time for the whole process, related to the option we choose here. We can opt just to check for the new updates now and to download them later. On the other hand, we can wait a little longer and allow the computer to download them all now.
After some time (in my test 6 and 10 minutes respectively), we will see the most wanted screen – the new updates are available.
We will start the update process and wait for it to finish. That will take some time, depending on location of the updates (local or on the Internet) and the speed of the computer. That is related to the CPU parameters or the HDD type (the SDD drives are much faster).
As you see, our system has 232 new updates waiting to be install on to it. We will launch the process and wait for it to finish. However, we can try to speed up this whole process with either the offline updates or the slipstreamed updates in the basic installation.
We will talk about these subjects in future posts. Stay tuned.